If your local authority has refused to carry out an EHC needs assessment, or has carried out an assessment but decided not to issue a plan, you are not alone. Most parents receive a refusal at some point during the EHCP process. It is frustrating, exhausting, and deeply unfair when you know your child needs support that the school cannot provide.
But a refusal is not the end. It is often just the beginning. The law gives you clear rights to challenge these decisions, and the evidence shows that parents who do challenge are overwhelmingly successful. This guide explains exactly what to do next.
Why EHCP Requests Are Refused
Local authorities refuse EHCP requests for a range of reasons. Some of the most common include claims that the child's needs are not severe enough to warrant an assessment, that the school is already providing adequate support, that there is insufficient evidence to justify the process, or that the request was not clearly presented.
On the surface, these reasons can seem reasonable. But look deeper and a different picture often emerges. Many refusals are driven not by a genuine assessment of the child's needs, but by resource constraints. Local authorities are under enormous financial pressure. EHCP assessments cost money. Plans cost even more. And in many areas, there are simply not enough educational psychologists, speech therapists, or specialist placements to meet demand.
This does not make refusals lawful. A local authority cannot refuse to assess a child because of budget pressures. The law is clear: if there is reason to believe a child may have special educational needs that require provision beyond what the school can provide, the council must assess. The threshold for assessment is deliberately low, because the purpose of the assessment is to find out whether a plan is needed, not to prejudge the outcome.
Understanding why councils refuse helps you understand how to respond. In most cases, a refusal is not about your child's needs. It is about the council's capacity. And the law does not allow that to be the deciding factor.
Your Legal Rights
The Children and Families Act 2014 sets out your rights clearly. Under Section 36, any parent can request an EHC needs assessment for their child. If the local authority refuses, you have the right to be told why in writing. You have the right to request mediation. And you have the right to appeal to the SEND Tribunal.
The SEND Code of Practice, which is the statutory guidance that councils must follow, reinforces these rights. It states that local authorities should take a broad view when deciding whether to assess, and that they should not apply an unreasonably high threshold. If a child's needs may require provision that is beyond what the school can provide, the assessment should go ahead.
These are not optional guidelines. They are legal requirements. When a council refuses to assess your child without proper justification, they are acting unlawfully. And you have every right to hold them to account.
Step-by-Step: What to Do After a Refusal
Step 1: Read the refusal letter carefully
When you receive a refusal, the first thing to do is read the letter carefully. The council must explain why they have refused and must tell you about your right to appeal. Look at the specific reasons given. Are they based on your child's actual needs, or are they generic? Do they address the evidence you provided, or do they ignore it? Many refusal letters use template language that does not engage with the individual child's situation. If that is the case, it is a strong indicator that the decision was not properly made.
Step 2: Contact a mediation adviser
Before you can register an appeal with the SEND Tribunal, you must contact a mediation adviser. This is a legal requirement, though you are not obliged to go through mediation itself. You simply need to contact the mediation service and obtain a certificate confirming that you have done so. This certificate is needed to register your appeal. Mediation itself is free and confidential, and in some cases it can resolve the dispute without the need for a tribunal hearing.
Step 3: Prepare your case
Whether you go through mediation or proceed straight to appeal, you need to prepare your case. Gather all relevant evidence: school reports, assessment results, letters from professionals, examples of how your child's needs are affecting their learning, and any communications with the council. Organise this evidence clearly and make sure it directly addresses the reasons the council gave for refusing.
If you have professional reports, such as from an educational psychologist, speech therapist, or paediatrician, these are particularly valuable. If you do not yet have these, consider whether you can obtain them before the tribunal hearing. Private assessments are an option, though they come at a cost. School-based evidence, including IEPs, behaviour logs, and teacher observations, is also very powerful.
Step 4: Submit your tribunal appeal
You have two months from the date of the refusal letter to register your appeal with the SEND Tribunal. The process is straightforward and can be done online. You do not need a solicitor. You submit your appeal, attach your evidence, and the tribunal will schedule a hearing. In many cases, the local authority will concede before the hearing takes place, because they know the evidence does not support their decision.
SEND Tribunal Success Rates
This is the most important thing to understand about EHCP refusals: over 90% of SEND Tribunal appeals are decided in favour of parents. That figure has been consistent for years. It means that the vast majority of refusals that are challenged are overturned.
Think about what that means. When a council tells you that your child does not need an assessment, or that their needs can be met by the school, the evidence shows that in most cases the council is wrong. Not sometimes. Almost always. The tribunal looks at the same evidence, applies the same law, and reaches a different conclusion because it is not constrained by the same budget pressures.
Many councils rely on the fact that most parents do not appeal. They know the process is stressful, confusing, and slow. They know that many families give up after the first refusal. And that is exactly why you should not.
Generate your appeal letter with the correct legal wording and give yourself the strongest possible chance at tribunal.
Generate your appeal letterCommon Mistakes After a Refusal
Accepting the decision too quickly. Many parents assume that if the council has said no, the answer must be no. It is not. A refusal is a decision, not a verdict. It can be challenged, and the statistics show it should be.
Not understanding your appeal rights. Some parents do not realise they can appeal, or believe they need a solicitor to do so. The tribunal is designed to be accessible to parents without legal representation. The process is free, the forms are straightforward, and you have two months to prepare.
Failing to gather evidence. The strongest appeals are built on clear, specific evidence. If you have professional reports, school records, and detailed observations, your case is much harder for the council to defend. Start collecting evidence from the moment you first consider requesting an EHCP.
Missing deadlines. You have two months from the date of the refusal letter to register your appeal. If you miss this deadline, you lose your right to challenge the specific decision. Set a reminder, mark it on a calendar, and do not let it slip.
How EHCP Expert Helps
EHCP Expert is designed to support parents at every stage of the EHCP process, but it is especially valuable after a refusal. The tool generates appeal letters that cite the correct legislation, reference the specific reasons for refusal, and structure your argument in the way that tribunals expect to see.
Beyond letters, EHCP Expert helps you structure your case by organising your evidence, identifying gaps, and suggesting what additional information might strengthen your appeal. It tracks deadlines so you never miss the two-month window for registering an appeal. And it provides clear, plain-English guidance on what to expect at each stage, so you are never left wondering what happens next.
A refusal is stressful. But it does not have to be confusing. With the right support, you can challenge it confidently and effectively.
A refusal does not define the outcome. What you do next does.